ClearChoice IT Services Knowledge Base

There are two reasons for wanting to remove LogMeIn:

1. You are concerned about privacy.
2. You no longer need the features it offers.

If you are concerned about privacy:
Instead of permanently removing LogMeIn, I recommend simply disabling it until you actually need it.  When LogMeIn is "disabled" on your computer, it's still installed & ready for use whenever you decide, but completely unavailable to *anyone* remotely until you do re-enable it.

To disable LogMeIn, simply:

1. Locate its gray with blue dots System Tray icon in the bottom-right corner of your screen.
2. When you find it, right-click on it to bring up a menu of choices.
3. Click the Disable LogMeIn option.
4. When asked if you're sure you want to disable, click Yes.
5. After a short while, LogMeIn will be disabled & its System Tray icon will now have a red "x" on it indicating such.

The red "x" is your visual reminder that your computer is 110% safe from prying eyes.  This will keep your computer “offline” and unavailable for anyone to connect to it remotely (including yourself!) until you right-click on that icon again re-enable it.  This will allow myself or another tech to still login in case you really need something, but still keep you offline & in your privacy unless you explicitly need someone to come in.  I promise you, no one can get on your machine if you simply right-click on LogMeIn & Disable it.

If you decide you still want to remove LogMeIn completely:

Think about the above thought for a while before acting, but if you still decide you’d rather not have LogMeIn, it’s two steps (only one is needed to permanently disconnect you, but doing the other ensures a full cleanup).

1.       Uninstall LogMeIn from your computer (assumes Windows XP):

• Click on the Start Menu & click on Control Panel
• Double-click on Add or Remove Programs
• Scroll down & click on LogMeIn
• Click the Remove button
• Click Yes to confirm that you really want to uninstall it & follow the rest of the prompts.
• Close all windows when complete.  You may want/need to reboot your computer.

2.       Remove your computer entry from your LogMeIn.com account:

• Log into LogMeIn.com Website using the e-mail address for your main account.
• Under the Settings column, click the Edit link.
• Click the big “Delete this computer” button at the bottom of the page.
• Follow the prompts to ensure proper removal of the computer entry.