ClearChoice IT Services Knowledge Base

"Cannot obtain a server-assigned IP address..." after plugging device into computer.

Problem:
Shortly after plugging your Windows Mobile 5/6 device into your PC via a USB port, the following notification appears on your mobile device's screen:

"Cannot obtain a server-assigned IP address. Try again later or enter an IP address in Network settings"

Solution:
  1. On the mobile device, go to Start --> Settings --> Connections tab --> USB to PC.
  2. If the "Enable advanced network functionality" option is selected, deselect it & vice versa.
  3. Tap OK to save changes.
  4. You may need to soft reset your device.

After making this change, your computer will recognize a new device & install the appropriate driver software for it automatically.  If prompted, click "Continue" to install the driver.

ActiveSync should detect your device properly without needing to create a new partnership.  The error should no longer appear on your mobile device.



Article Details

Last Updated
6th o February, 2008

Would you like to...

Print this page Print this page

Email this page Email this page

Post a comment Post a comment

Subscribe me

Add to favorites Add to favorites

Remove Highlighting Remove Highlighting

Edit this Article

Quick Edit

Export to PDF

User Opinions (18 votes)

94% thumbs up 5% thumbs down

How would you rate this answer?



Thank you for rating this answer.

Related Articles

No related articles were found.

Attachments

No attachments were found.

Visitor Comments

  1. Comment #1 (Posted by Rusty)
    THANK YOU! This solved the problem. Verizon was telling me that I had to do a registry edit on my computer.
  2. Comment #2 (Posted by una.vzla)
    Thanks
  3. Comment #3 (Posted by fernando)
    Thank you very much!! :)

Post a comment

To post a comment for this article, simply complete the form below. Fields marked with an asterisk are required.
   Name:
   Email:
* Comment:
* Enter the code below:
 

Continue